vdponline.co.za is sensitive to privacy issues on the internet. We believe that it is important you know how we treat the information about you that we receive on the internet.

Information collected

In general, you may visit the vdponline.co.za website without telling us who you are or revealing any personally identifiable information about you. Our servers collect the domain names, operating system in use (e.g., Mac OS, Windows, Linux) and browser (e.g. Safari, Chrome, Internet Explorer). This information is analysed to measure the number of visits, average time spent on the website, pages viewed, etc.
vdponline.co.zauses this information to measure the use of our website and to improve the content of our website. E-mail addresses and other personally identifiable information such as first and last name, telephone number, and other similar information are known only when voluntarily provided by a visitor for registration or other participation of visitors in any available online interactive activities.

Collection of personal information


It is possible for you to view our website without providing any personal information. When you place an order as a registered user you will need to supply certain personal details (such as name, address, contact number, email address) so that we can process any online order you may make. We do not save, store or process any credit card or other payment information. All payment information is processed by the third party gateway provider.


When you leave comments on the site we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behave in the exact same way as if you have visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics and Google Adwords

Please note that this site may advertise on third party sites through Google AdWords, and Google may use cookies to serve ads based on your visit to this site. You may opt out of seeing ads for this site by visiting the Google advertising opt-out page.

In addition this site uses Google Analytics to monitor website activity. For more information on how Google collects and processes data please see How Google Uses Data When You Use Partner Sites Or Apps. Google’s privacy policy can be read here.

Who we share data with

vdponline.co.za uses the following third party providers in order to process, store and manage your interactions with the VDP Online website and to process your orders and payments on the website.

Payment gateway – PayFast
Shipping provider – Fastway Couriers
Website usage & analysis – Google Analytics: https://policies.google.com/privacy/update?hl=en 

Wholesale Users

Wholesale users are manually onboarded by the administration of VDP Distributors using the information provided in the company credit applications, COD applications, contracts and the online wholesale application form. This information is used when invoicing and processing orders for delivery as well and to update your user profile. It is possible that VDP Distributors has already created a user profile with information provided in documents previously supplied, if you are unaware of your profile please understand it is VDP Distributors intention to formally notify you of your profile and access to the VDP Online wholesale portal.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information you provide in your user profile. All users can see, edit, or delete their personal information at any time through their own account, or can contact us at VDPOnline to see, edit or delete personal information.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Use of your information

We may use the personal information you provide for any of the following purposes: (1) processing of your orders; (2) to understand the use of our website and make improvements; (3) to fulfil prizes; (4) to respond to specific requests from visitors; (5) to protect the security or integrity of our website when necessary; (6) to send you notices, offers and proposals regarding our website and our businesses; (7) in general to promote and market products to website users; (8) to contact you about leaving a review on a product, once your order has been completed.

These communications may take the form of mailings, telephone calls, e-mails and other methods of contact. If you do not want to receive these communications from us using your personally identifiable information, please use the unsubscribe option in emails, delete account information on the website or notify us.

At times, we may conduct online surveys to better understand the needs and profiles of our visitors. When we conduct a survey, we will try to let you know how we will use the information at the time we collect the information from you on the Internet.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the POPI Act.

Disclosure of your information

We will not release your personal information to any company outside of the VDP group for mailing or marketing purposes. Unless otherwise disclosed during the collection, personally identifiable information that may be collected in connection with visitors to vdponline.co.zawebsite is retained by vdponline.co.za. vdponline.co.za will not sell, transfer or otherwise disclose this personally identifiable information outside this company, except where disclosure is required by law.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information and /or user information, we are entitled do so.

Access rights

You have a right to access the personal data that is held about you. Please contact us to obtain a copy of the personal information: CONTACT US

Contact VDP Distributors

VDP Online is the online shop and ordering platform of VDP Distributors.

Address: 15 Beechfield Crescent, Springfield Park, Durban.
Tel 031 579 5303

Website: https://www.vdpdistributors.co.za

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