Shipping Policy
Terms & Conditions
Effective Date: May 2025
Welcome to vdponline.co.za. These Terms & Conditions govern your use of our website and purchases made through it. By using our site, you agree to the following:
1. General
This website is operated by VDP Distributors.
All prices are shown in South African Rand (ZAR) and include VAT unless otherwise stated.
We reserve the right to update product pricing, availability, and descriptions without notice.
2. Orders & Payment
Orders are only confirmed once full payment has been received (unless trade terms apply).
We accept major South African payment methods (debit/credit cards, EFT).
VDP Distributors reserves the right to cancel orders for any reason, including but not limited to suspected fraud or stock errors.
3. Products
We make every effort to ensure product information is accurate.
Images are for illustration only; actual packaging may vary slightly.
All products are subject to availability.
4. Returns & Refunds
See our full Returns & Refund Policy for detailed information.
Customers must notify us of damaged or incorrect goods within 48 hours of delivery.
5. Shipping
Orders are shipped according to our Shipping Policy.
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by third-party couriers.
6. Trade Customers
Trade terms may differ from online retail orders. Please contact us for a tailored agreement or if you are a wholesaler.
7. Liability
We are not liable for any indirect loss or damage resulting from use of our site or products unless required by law.
8. Privacy Policy
We value your privacy. All personal data is handled in accordance with our Privacy Policy.
9. Governing Law
These Terms are governed by the laws of South Africa.
Any disputes will be handled by the courts of Cape Town.
10. Contact Us
Questions? Contact us at:
š§ info@vdpdistributors.co.za
š 082 555 0020
